Counselor (Australia/USA)
- No. of Openings 2
- Industry Education
- Category Adviser/Counseling
- Location Kathmandu
- Job Level Mid Level
- Salary 40K-50K (Negotiable)
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Feb 05, 2025 (12 days left)
- Vehicle License no
- Skills Counseling, Communication skills, Strong interpersonal skills, Business Development
Job Description
Position Objectives:
The Counselor at Kangaroo Education Foundation (KEF) is responsible for providing expert counseling and guidance to students seeking educational opportunities abroad. This role focuses on assisting students through the entire application and placement process, ensuring their successful transition to desired educational institutions.
Key Responsibilities:
Student Counseling and Guidance:
- Provide detailed counseling to students on educational opportunities, university selection, courses, and visa procedures.
- Assist students in understanding financial documentation requirements and support them in meeting financial obligations for studying abroad.
Application and Enrollment Assistance:
- Guide students through the application and enrollment process, including document preparation, application submission, and visa documentation.
- Ensure completeness and accuracy of student applications in collaboration with the Documentation Officer.
Customer Service Excellence:
- Uphold exceptional customer service standards throughout the counseling and application process.
- Address student inquiries, concerns, and challenges promptly and professionally to ensure a positive experience.
Cross-Functional Collaboration:
- Collaborate with Destination Managers to align counseling strategies with specific destination requirements and educational offerings.
- Work closely with the counseling team to ensure cohesive and effective service delivery.
- Collaborate with other destination counseling units to ensure seamless support and provide alternative counseling sessions for students whose profiles may not align with their initially sought destination or who are seeking guidance for other destinations.
- Facilitate cross-unit communication and cooperation to ensure that all students receive personalized and comprehensive counseling that aligns with their educational goals and intended destination, helping to retain student engagement and satisfaction with KEF's services.
Performance Monitoring and Reporting:
- Monitor student counseling outcomes and placement progress, tracking key performance indicators (KPIs) related to placement success.
- Prepare regular reports on student counseling activities, application progress, and customer feedback for management review.
Continuous Professional Development:
- Stay updated with educational trends, visa regulations, and university requirements to provide accurate information to students.
- Participate in training programs and workshops to enhance counseling skills and knowledge of study destinations.
Test Preparation Student Engagement:
- Encourage students who have received counseling but have not taken an English proficiency exam to enroll in KEF test preparation classes.
- Implement strategies for converting test preparation students into successful applicants in coordination with the counseling team.
Event Participation and Representation:
- Represent KEF at seminars, events, and educational fairs to engage with prospective students.
Counselor for USA : 1
Counselor for Australia : 1
Job Specification
Required Skills and Qualifications:
- Bachelor's degree in a related field; advanced degree preferred.
- Minimum 2 years of experience in student counseling or related fields.
- Foreign degree preferred.
- Strong interpersonal and communication skills.
- Knowledge of educational systems, visa regulations, and financial documentation requirements.
- Ability to work independently and as part of a team in a fast-paced environment.
- Commitment to excellent customer service and continuous professional development.
About Company
Kangaroo Education Foundation (KEF), one of the best educational institutes in Kathmandu, Nepal, properly guides for your education and migration solution in various countries. KEF started its operation in 2001 and was later renovated as Kangaroo Education Foundation. Because of the long experience and expertise of its founder in study and migration solution, Kangaroo has proven itself as one of the best educational institutes in the town for abroad study related services. In performing excellently well in the capital, KEF has also expanded its direct presence in Pokhara and Chitwan with the establishment of branch offices. This expansion is brought in place with company’s policy of decentralization. You can now get access to KEF’s services from Pokhara, Chitwan and the regions that surround.
Kangaroo Education Foundation (KEF) offers a great opportunity for students to get a study path in various countries, but especially KEF has proved its record in Australia, New Zealand, UK. KEF has established the representative status of many reputed colleges and universities in Australia and New Zealand.
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