Customer Service Representative (NIGHT SHIFT)
- No. of Openings 20
- Industry E-Commerce
- Category Marketing/Sales
- Location Bijuli Bajar, Arc Bridge, Kathmandu, Kathmandu District
- Job Level Mid Level
- Salary Nrs. (Negotiable) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Mar 04, 2025 (11 days left)
- Vehicle License no
- Skills ability to work hard, Ability to work independently and also in a group, Able to work flexible schedule, Access platform, Excellent communicator, Customer Service, Active Listener, Problem Solving, Multitasking, Technical as well as Soft Skills, Time Managemeent, Teamwork, Sales
Job Description
We are looking for enthusiastic and customer-focused individuals to join our call center team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer inquiries efficiently.
Key Responsibilities:
- Handle inbound and outbound calls professionally
- Respond to customer inquiries and resolve issues promptly
- Provide accurate information about products/services
- Maintain customer records and update the database
- Follow company guidelines and meet performance targets
- Collaborate with team members to improve customer service
Job Specification
- Excellent English communication and presentation skills
- Basic computer knowledge and typing skills
- Ability to work under pressure and handle difficult customers
- Prior experience in a call center is a plus (but not mandatory)
- Willingness to work in shifts (if applicable)
- At least 1 years of experience as a Sales Manager in the BPO/Call Center/ITES industry
- Proven track record of achieving and exceeding sales targets
- Strong leadership and management skills
Working Days: 6 days/week (Sunday- Friday),
Working Hours: 8:00 PM/ 5:00 AM. including 1 hour break (only Night shift )
Regular college students should not apply.
US base customer service company.
What We Offer:
Competitive salary with performance-based incentives
Comprehensive training and career growth opportunities
Friendly and dynamic work environment
Flexible work schedules
Opportunity to work with an experienced team
Employee rewards and recognition programs"
Job Title: Sales Agent
Job Location: Bijuli bajar, new baneshwor
Job Type: Full-time
Call Center Representatives use a variety of soft skills and industry and company knowledge to provide the most comprehensive support they can. These skills and qualifications can include
About Company
It’s a full - time office based night shift job, you be communication with USA customers through phone .
Instacover Solutions is a leading international call center specializing in providing exceptional customer service and contact center solutions to clients in the United States for over 11 years. Our state-of-the-art facilities, cutting-edge technology, and highly skilled workforce enable us to deliver outstanding results for our clients while maintaining the highest standards of professionalism and efficiency.
.png)
