Knowledge Management & Communication Manager
Heifer International Nepal (HPIN)

Heifer International Nepal (HPIN)

Hattiban, Lalitpur

About Us

Heifer International's mission is to work with communities to end world hunger and poverty and to care for the Earth. Dan West was a farmer from the American Midwest and member of the Church of the Brethren who went to the front lines of the Spanish Civil War as an aid worker. His mission was to provide relief, but he soon discovered the meager single cup of milk rationed to the weary refugees once a day was not enough. And then he had a thought: 

Knowledge Management & Communication Manager

Basic Information

  • Job Category NGO / INGO / Social work
  • Expiry date 2022-06-29
  • Skills Team Management, Management , Communication (e.g.: written and oral communication)

Job Description


  • To serve as the Knowledge Management & Communication Manager, in accordance with HPI objectives, policies and procedures. The major function of the Knowledge Management & Communication Manager will be to ensure that the internal and external communication are in line with the vision, mission and branding of Heifer International, developing/publishing communication materials, knowledge management and documentation, and other essential duties. Knowledge Management & Communication Manager will work in coordination with the Heifer’s Global Communication Department and Country team along with Knowledge and Information Manager-Asia . He/she will at least contribute 50% of his/her time on knowledge building and positioning the organsaition among internal and external stakeholders including Development partners and government intities.


  • Highly motivated and inspirational leader, superb listener and communicator, energetic and positive, organized, pro- active, respect for procedures and norms, collaborative, leadership, pragmatic, inspirational and enthusiastic

RESPONSIBILITIES AND DELIVERABLES: (including approximate percentage effort)

Documentation and Knowledge Management (40%)

  • Prepare and implement organization’s Knowledge Management Strategy/Plan.
  • Responsible for Heifer publication e.g. newsletter, annual report, project flyers and others as needed.
  • Work closely with M&E team and package project progress/result data in appropriate formats (audio, video, print) for donors and related stakeholders.
  • Coordinate special studies and documentation on HPIN’s specific thematic areas and/or programs and their impacts.
  • Coordinate researches/studies to be conducted by Heifer in Nepal and maintain relationship with academic, research institutions.
  • Develop Knowledge management documents and messaging to position the organsation among wider stakeholders including development partners and government entities.
  • Build the capacity of project staff and engage them in documentation & knowledge management.
  • Ensure the information needs of the organization are met in a timely, effective and efficient manner.
  • Properly achieve digital copy of knowledge materials (including photo, video, audio, print materials) in an accessible manner.

Internal and External Communication (30%) :

  • Prepare and implement communication strategy/plan for HPIN and its projects.
  • Develop visibility and communication materials (documents, video, audio messages, presentation deck, media kit etc.).
  • Ensure dissemination of visibility and communication materials to donors/ partners/ government organizations/stakeholders etc.
  • Showcase project progress and achievements to visitors (national & international) via field trips.
  • Share Heifer experiences and programs in various forums to enhance visibility.
  • Manage visibility within office premises (walls, reception area, meeting halls, etc.).

Media mobilization (15%)

  • Develop relationship and network with international, national and local media, journalists and publication houses.
  • Positively impact the media so that they play a role in raising Heifer profile and brand awareness.
  • Prepare press releases, news, blogs and event reports and ensure transmission and coverage in appropriate print/visual/audio/online media.
  • Manage HPIN’s website and all social media sites (Facebook, LinkedIn, Flickr, twitter, YouTube, etc.).

Branding, marking, and event management (10%)

  • Develop/update brand and communication guidelines for HPIN and its projects following Heifer’s branding policy.
  • Ensure proper branding of Heifer in all the visibility materials including branding of its projects and project partners, collaborators, etc.
  • Coordinate and support in organizing national and international campaigns, events, workshops, etc.

May perform other job-related duties as assigned (5%)

Job Specification

Minimum Requirements:

  • Bachelor’s degree in Mass Communication, Journalism or relevant field plus seven (7) years of relevant experience.
  • Other job-related education and/or experience may be substituted for all or part of these basic requirements

Preferred Requirements

  • Master’s degree in Mass Communication, Journalism or relevant field plus five (5) years of relevant experience.

Most Critical Proficiencies:

  • Excellent communication and presentation skills.
  • Advanced English communication skills, both written and verbal.
  • Excellent organizational skills including strong attention to detail.
  • Knowledge of word processing, spreadsheets power point, excel, Photoshop, designing software, video editing, web designing and desktop publishing
  • Ability to initiate and cultivate relationships with media personnel and journalists.

Essential Job Functions and Physical Demands:

  • Demonstrate a high degree of honesty and integrity.
  • Willingness to work flexibly outside normal working hours.
  • Ability to foster and maintain a spirit of unity, teamwork and cooperation.
  • Constant face-to-face, telephone and electronic communication with colleagues, potential donors, and the general public.
  • Motivated to work responsibly with little supervision.
  • Ability to meet and deal with others in a courteous and tactful manner.
  • Ability to work with sensitive information and to maintain confidentiality at all times.
  • Sensitivity in working with multiple cultures and beliefs, and to gender equity

Application Form (Download from Here)

Job Description (Download from Here)

Apply Instruction

A Cover letter mentioning expected salary along with application form, latest curriculum-vitae, a recent passport size photograph, a copy of Nepali citizenship certificate should be submitted at the following address by 29 June 2022. Please Indicate the position that you are applying for.

Only short-listed candidates will be invited for the interview. Telephone inquiries will not be entertained.

Heifer International Nepal
Hattiban, Lalitpur-15
P.O. Box: 6043, Kathmandu

This job has been expired on 2022-06-29