Customer Service Representative (Female)
Water Bridge Management Services (WBMS)

Water Bridge Management Services (WBMS)

Kalikasthan Kathmandu Nepal

About Us

A company dedicated to serving its customer with world class business solutions. We believe that customer base is the pillar where any business constructs and operates. Understanding our customers and fulfilling their demands is our first preference.

Customer Service Representative (Female)

Basic Information

  • No. of Openings 10
  • Job Category Marketing / Advertising / Customer Service
  • Job Location Dillibazar, Kalikasthan
  • Job Level Entry Level
  • Salary Negotiable
  • Education Level Intermediate
  • Desired Candidate Female Only
  • Experience Fresher
  • Expiry date 2023-06-07
  • License no
  • Skills Computer skills, Communication skills, Time Management, Problem Solving, Customer Service, Multitasking

Job Description

  • Answers customer inquiries via phone, email, and in person
  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care
  • Creates and maintains reports about customer interactions

Job Specification

  • Previous experience in customer service or sales.
  • Strong communication skills, both verbal and written.
  • Excellent problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficient in Microsoft Office and basic computer skills.