Travel and Tour officer
- No. of Openings 2
- Industry Tourism and Hospitality
- Category Travel and Tourism
- Location KATHMANDU MALL, SUNDHARA, KATHMANDU, NEPAL, Kathmandu, Kathmandu District
- Job Level Entry Level
- Salary Nrs. Monthly (Negotiable)
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date Mar 28, 2025 (14 days left)
- Vehicle License no
- Two/Four Wheeler Require Two-wheeler
Job Description
Tour Coordination:
- Organize and lead guided tours for clients, ensuring smooth and enjoyable experiences.
- Create and manage tour schedules, including transportation, accommodation, and sightseeing.
- Communicate with clients to confirm tour details and address any special requests or preferences.
- Ensure all logistics are in place for each tour, including tickets, bookings, and permits as required.
Customer Service:
- Provide exceptional customer service before, during, and after tours.
- Act as the primary point of contact for customers, answering inquiries, resolving concerns, and ensuring satisfaction.
- Offer knowledgeable insights and recommendations about local culture, history, and attractions.
Event Management:
- Coordinate and manage special events related to tours, such as group outings, team-building activities, or special celebrations.
- Oversee all event logistics, ensuring that everything runs smoothly and on schedule.
Sales Assistance:
- Assist with sales activities, including promoting tour packages and upselling additional services or products.
- Collaborate with the sales team to achieve tour sales targets.
- Work on marketing initiatives to attract new clients and increase tour bookings.
Vendor and Client Communication:
- Maintain communication with local vendors, such as hotels, transport companies, and local guides.
- Negotiate and manage contracts with suppliers, ensuring the best deals and high-quality service for clients.
- Handle booking confirmations, payments, and customer inquiries with professionalism.
Logistics and Administration:
- Ensure all tour-related documentation, contracts, and permits are completed accurately and on time.
- Keep accurate records of client bookings, payments, and feedback.
- Handle tour-related administrative tasks, such as preparing itineraries, handling payments, and submitting reports.
Job Specification
- Guided Tours and Event Management skills
- Customer Service and Communication skills
- Sales skills
- Excellent organizational and time-management abilities
- Proficiency in English and Nepali languages
- Ability to work well under pressure and manage multiple tasks simultaneously
- Experience in the travel and tourism industry is a plus and freshers can also apply.
About Company
With a team of supportive business travel specialists, our agency is driven and dedicated to meet your unique travel needs. Combine our years of ex...
With a team of supportive business travel specialists, our agency is driven and dedicated to meet your unique travel needs. Combine our years of experience, support of local leadership and professional agents, with the resources of Kathmandu holiday package we are determined to make your trip filled with best memories. We do not believe that the more you spend the more fun you will have as we are ready to provide you the best moment to cherish at a very low price.
