Cargo Executive
- No. of Openings 1
- Category Airlines
- Location Gairidhara, Kathmandu, Nepal
- Job Level Mid Level
- Salary Nrs. (Negotiable) Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Aug 09, 2024 (Expired)
- Vehicle License Preferred
- Skills Logistics, Customer Service
Job Description
Department: Commercial, IT & Ground Operations
Vacancy Code: H9/CITGO/0072024
Duties and Responsibilities:
Revenue Generation
- Develop sales network and price structure to attain targets and increase revenue including visit to the cargo agents
- Support and coordinate Cargo Manager to achieve revenue target and execute sales contracts as required
- Generate revenue with perspective sales channels, including interline and SPA agreements with different airlines and offline sales development
- Conduct regular reviews of accounts’ performance and seek additional revenue opportunities from each account
- Assist in setting the annual revenue budget and Cargo Business Plan
- Manage the day-to-day relationship of client-servicing with customers to support revenue generation
- Collect, analyze and prepare report on market conditions, trends and activities weekly/monthly/yearly
- Provide best sales and customer service in all customer touch points so as to drive premium selling rates and regular business
Cargo operations
- Supervise GHA for acceptance of cargo, loading cargo into Aircraft, warehouse management and overall cargo handling
- Coordinate with Cargo Agents
Partnerships and External Liaisons
- Assist the Cargo Manager to manage relationships with shippers, key industry, trade partners and associations so that the Company’s interests are well represented
- Identify and give recognition to and earn the loyalty of our highest value customers, to retain their business
Customer Service
- Support cargo reservations and bookings while providing exemplary customer service
- Provide vendor notification for on time and delayed flights on daily basis
- Provide timely shipment status updates to customers
- Support the established performance targets through operational oversight and participation
- Implement customer service procedures to ensure customer satisfaction
Safety, Security and Compliance
- Help to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements
- Undertake quality check programs established by Head Office and participate in audits as required
- Support Emergency and Accident role as and when required
Job Specification
Qualification Requirements:
- Bachelor’s degree from a reputed university with minimum of 2 years’ experience in airline cargo sales
- Strong knowledge skills, trainings & experience of airlines and international airfreight industry
- Strong communication and client management skills
- Sensitive to confidential data and numbers
- Proven success record in setting and achieving goals
- Proficient in Microsoft Office usage
- Excellent Sales skills
- Well versed with flight/cargo operations
Note:
Only shortlisted candidates will be contacted. Phone calls will not be entertained.
Deadline : August 09, 2024.
About Company
Himalaya Airlines (H9) is a Nepal-China joint venture International Airlines, established in 2014 with two complimenting objectives: to promote people-to-people contact between Nepal and other countries, as well as to boost Nepal's trade and tourism industries. The joint venture alliance is between Tibet Civil Aviation Development & Investment Company Ltd. (TCADIC) and Yeti World Investment Pvt. Ltd. H9 young fleet has total 4 aircraft: three Airbus 320-214 (180 all-economy seats) and one Airbus 319-115 (144 all economy seats). H9 is currently operating passenger flights to prominent countries of Middle East & South Asia: UAE, Malaysia, Qatar, Kingdom of Saudi Arabia, Bangladesh & China.