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Branch Manager
- No. of Openings 1
- Industry Healthcare/Hospital
- Category Hospital / Clinic / Diagnostic Centre
- Location Mid Baneshwor, Kathmandu, Kathmandu District
- Job Level Senior Level
- Salary NRS (25K-30K) Monthly
- Education Level Bachelors
- Desired Candidate Female Only
- Experience 1 + year
- Expiry date Dec 09, 2024 (14 days left)
- Vehicle License Yes (Preferred)
- Two/Four Wheeler Require TWO-WHEELER
- Skills Communication, Computer skills, Consulting, CRM (Customer Relationship Management), Decision-making, Health & Safety, Hospitality Management, Public Relations, Resource Management, Strong problem-solving skills, Team Leadership
Job Description
As the Branch Manager at Healthy Home & Natural Health Care Pvt. Ltd, your key responsibilities will include but are not limited to:
- Overseeing day-to-day operations of the clinic, ensuring efficient and high-quality services.
- Managing and leading a team of healthcare professionals and support staff.
- Developing and implementing operational policies and procedures to enhance efficiency and client’s satisfaction.
- Collaborating with staff and department heads & Branches to optimize company operations.
- Monitoring and managing budgets, expenses, and resources.
- Ensuring compliance with healthcare regulations and standards.
- Handling client’s concerns and inquiries to ensure excellent client’s experiences.
- Identifying areas for process improvement and implementing changes as needed.
- Tracking staffing requirements, hiring new employees as needed.
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
- Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.
- Leading a team of marketing professionals and fostering a collaborative and creative work environment.
- Analyzing market trends, competition, and customer insights to identify new opportunities in our products and Services & helps to make new marketing schemes and offer.
- Measuring and reporting on the effectiveness of marketing campaigns and making data-driven adjustments as needed.
- Update appointment calendars and schedule meetings/appointments
- Conduct customer counseling and query management.
- Act as coordinator between the Customer and Management Team as well as the Branch Office.
- Resolve customer complaints, guide them and provide relevant information on procedures or policies
- Pleasantly deal with customers to ensure satisfaction & take feedback from them related to products and services.
- Manage job descriptions of all branches staffs and supervise work of all staff.
- Check and make a universal price list, protocol of service for all the branches with the help of team.
- Co-ordination with all branches, marketing team & other parties.
- To develop and implement proper sales & marketing strategy.
- Ensure that the company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)
- Organize and coordinate operations in way that ensure maximum productivity.
- Gather, analyze and interpret external and internal data and write reports.
Job Specification
- Bachelor's Degree in Public Health , Healthcare Administration, or related fields
- At least 1 years of experience in a management role in the health care or related industry
- Excellent leadership, Counselling and communication skills
- Proven ability to manage operations, budgets, and inventory
- Proficient in Microsoft Office and other relevant software
- Passionate about natural health care and wellness
- Ability to work effectively in a fast-paced environment and manage multiple priorities
- Strong problem-solving and decision-making skills
Ability to work effectively as part of a team and build relationships with staff and customers.
About Company
Healthy Home - Natural Health Care Center Pvt. Ltd. was established in 2011 centered in Bagbazar and stands as the best and most trusted company engaged in offering service related to physical health, physical beauty and other health related concerns. We are being appreciated for our effective treatments, effective results, reliability and availability.
Our natural treatment diverse from hair growth treatment to breast reduction to weight loose and weight gain all with 100% customer satisfaction and guaranteed results. We also offer to sell cosmetic products, weight loose equipment and their supply at reasonable price. We expertise on Mesotherapy, Pressotheraphy, Skin Tightening and Face lifting and Wrinkle treatment.
We are composed of professionally skilled, well trained professionals and experts. Our trainers also provide diet management and health tips for healthy life style. We assure No Side Effects and Harms on your body from our tools and equipments.