Telemarketing/Front Desk Officer
- No. of Openings 1
- Industry Education
- Category Marketing Communications/Advertising/Marketing
- Location Kathmandu, Kathmandu District
- Job Level Junior Level
- Salary NRS (15k-20k) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Female Only
- Experience 1 + year
- Expiry date Dec 08, 2024 (3 days left)
- Vehicle License Yes (Preferred)
- Two/Four Wheeler Require TWO-WHEELER
- Skills Branding and Communication, Content Marketing, Content writing, English Typing and Speaking, Sales and Marketing, Time Management, Video Editing
Job Description
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
- Talking to potential customers on the phone and selling products or soliciting donations.
- Tracking customer contact lists, explaining the benefits or advantages of their services.
- De-escalate situations involving dissatisfied customers, offering patient assistance and support.
- Call clients and customers to inform them about the company’s new products, services and policies.
- Guide callers through troubleshooting, navigating the company site or using the products or services.
- Collaborate with other call center professionals to improve customer service.
Job Specification
- Exceptional interpersonal and rapport building skills.
- A patient and empathetic attitude.
- Strong time management and organizational skills.
- Adaptability and flexibile.
- Computer literacy.
- Phone skills, including familiarity with complex or multi-line phone systems.
- In-depth knowledge of a company’s products and/or services.
About Company
We are a team of informed and committed senior education advisors / counselors who understand the need of the students and their parents or sponsors.We have been working in this field since 2012 A.D. We firmly believe in providing exceptional customer service to the students and our client institutions and will be upgrading our sevices level for the benefit of student's better career.
Your ability to interpret the value of an education abroad experience to an employer will be easier if your decision to go abroad is linked to your career goals. The challenge to both education abroad and career advisors is to proactively assist you to take full advantage of your time overseas. This requires the concerted collaboration of faculty and career and study abroad advisors. For this, Aaryan International Education is one of the leading institutions in Nepal regarding abroad study and facilitating our students to achieve their success.
