.jpg)
Front Desk Officer
- No. of Openings 1
- Industry Hospitality
- Category Front Desk/ Receptionist/ Secretarial
- Location Kathmandu
- Job Level Entry Level
- Salary Nrs. 15k Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Female Only
- Experience Fresher
- Expiry date Feb 02, 2025 (12 days left)
- Vehicle License No
- Skills Front Desk Operations, Customer Service, Pleasant Personality, Communication skills, Strong interpersonal skills
Job Description
- Greet guests warmly upon arrival and guide them to their assigned tables.
- Manage waitlists during peak times and provide accurate wait-time estimates.
- Ensure guests feel welcome and comfortable while waiting.
- Answer phone calls and handle reservations, cancellations, or inquiries about the restaurant.
- Maintain the reservation system to avoid overbooking or double-booking.
- Address guest questions or concerns professionally and courteously.
- Collaborate with restaurant staff to accommodate special requests or dietary needs.
- Collect feedback from guests to share with management.
- Keep the front desk and reception area organized and tidy.
- Monitor and stock menus, promotional materials, or reservation tools.
- Assist with takeaway orders or online order pickups when needed.
Job Specification
- Strong interpersonal and communication abilities.
- Proficiency in reservation systems or basic computer skills.
- Multitasking and problem-solving skills.
- Ability to remain calm under pressure during busy periods.
- Flexible schedule, including evenings, weekends, and holidays.
- Teamwork and collaboration.
.png)
