Position: F & B Manager

Job Description

Staff Management:

• Recruit, train, and supervise restaurant staff including servers, cooks, and hosts.
• Schedule shifts and manage labor costs to meet business needs.
• Conduct performance reviews and provide ongoing feedback and support to team members.

Customer Service:

• Ensure a high level of customer satisfaction by addressing and resolving any complaints or issues.
• Oversee service quality, ensuring that it meets the restaurant's standards.
• Develop and implement customer service policies and procedures.

Operations Management:

• Oversee daily restaurant operations, including opening and closing procedures.
• Monitor and manage inventory levels, placing orders as needed to ensure stock availability.
• Ensure that the restaurant is clean, organized, and in compliance with health and safety regulations.

Financial Management:

• Prepare and manage budgets, including revenue and expense tracking.
• Analyze financial reports and implement strategies to improve profitability.
• Manage cash handling procedures and ensure accurate reporting.

Marketing and Promotion:

• Develop and implement marketing strategies to attract and retain customers.
• Coordinate with the marketing team to promote special events, new menu items, and other promotions.
• Monitor market trends and competitors to identify opportunities for growth.

Compliance and Safety:

• Ensure all health and safety regulations are followed, including food safety standards.
• Conduct regular inspections to ensure compliance with local, state, and federal regulations.
• Manage any necessary repairs or maintenance of the restaurant equipment and facilities.

Job Specification

• Proven experience as a Restaurant Manager or in a similar role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Solid understanding of restaurant operations and financial management.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proficiency in restaurant management software and Microsoft Office Suite.