Customer Service Associate
Fishtail Dairy Pvt Ltd

Customer Service Associate

  • No. of Openings 2
  • Industry FMCG (Fast-Moving Consumer Goods)
  • Category Customer Service
  • Location Balkumari Kathmandu, Kathmandu, Kathmandu District
  • Job Level Entry Level
  • Salary Nrs. Monthly (Negotiable)
  • Education Level Intermediate (+2)
  • Desired Candidate Male Only
  • Experience 6 months
  • Expiry date Apr 22, 2025 (5 days left)
  • Vehicle License no
  • Skills Ability to stay calm under pressure
Job Description
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work well under pressure.
  • Strong problem-solving abilities.
  • Comfortable using computers.
Job Specification
  • Respond promptly to customer inquiries via phone, or in-person.
  • Address customer concerns and complaints with patience and professionalism.
  • Provide accurate information about our products, services, and policies.
  • Collaborate with team members to resolve complex issues.
  • Maintain detailed records of customer interactions and transactions.
  • Strive to continuously improve customer service processes.