Medical Call Center Representative
- No. of Openings 25
- Category Health/Medical/Pharmaceuticals
- Location 26
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelors (B.Sc Nursing , Diploma in Pharmacy, M. Pharmacy or any medical background graduation)
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Apr 09, 2021 (Expired)
- Skills Computer skills, Foreign Languages, Communication (e.g.: written and oral communication)
Job Description
- Must have an excellent understanding of medical terminology.
- Good communication skills with foreign client mostly from US/CANADA
- This role requires adequate end to end knowledge of customer services process.
- Good Basic computer knowledge.
- Can Work under stringent deadlines with high accuracy.
- Experience and understanding of customer service Etiquette.
- Handling Voice based calls for Voice agent and back-end data supplementation.
- Adherence to Process/Business policies and Procedures.
- Reports and communicate with Client directly.
Job Specification
- Must be a Graduate from PCL Nursing, B.Sc Nursing , Diploma in Pharmacy, M. Pharmacy or any medical background graduation with strong English Speaking Skills
- Knowledge about customer care
Selection Procedure :
- Written Test
- Interview
- Typing Test above the average.
- Technical round Interview.
- Telephone Etiquette and Good Grammar and
- Communication skills.
Functional Competencies
- Good knowledge of MS Office applications especially MSExcel.
- Good Email Writing Skills and chat etiquette
- Good with Communication Skill
Eligibility Criteria
- Total 1-3 years, mandatory 6 months
- Willing to stretch per business requirements
Workday : Monday to Friday (Fixed and Rotational)
Duty Hour: 9 Hours a dAY with 1hour break
This job has been expired
on 2021-04-09
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About Company
EEE Innovation Ghar Pvt Ltd is a fast-growing emerging outsourcing company in Nepal. We successfully delivered a number of outsourced projects from...
EEE Innovation Ghar Pvt Ltd is a fast-growing emerging outsourcing company in Nepal. We successfully delivered a number of outsourced projects from India, Japan, and United States over past 3 years. Currently, we are running this DR APPOINTMENT PROCESS as a pilot batch. We are confident that in the future we will create a lot more job opportunities in the medical domain through Information technology.