Font Desk Officer
- No. of Openings 1
- Category Front Desk/ Receptionist/ Secretarial
- Location Dalaila Boutique Hotel, Kathmandu
- Job Level Mid Level
- Salary Negotiable
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Expiry date Jun 08, 2023 (Expired)
- Vehicle License No
- Skills Communication skills, Strong interpersonal skills, Front Desk Operations, Hospitality Management
Job Description
- Welcoming Visitors: Greet and welcome visitors, guests, and clients with a warm and friendly demeanor. Provide assistance, answer inquiries, and direct them to the appropriate person or department.
- Manage incoming calls, route calls to the relevant individuals, and take accurate messages when necessary. Maintain a tidy and organized reception area, ensuring a professional and welcoming atmosphere.
- Schedule and manage appointments, meetings, and conference room bookings. Notify employees of visitor arrivals and ensure their timely reception.
- Assist with various administrative tasks, such as sorting and distributing mail, managing correspondence, and organizing documents. Provide general administrative support to different departments as needed.
- Ensure excellent customer service by addressing customer needs promptly and professionally. Handle customer complaints or concerns with empathy and escalate issues when necessary.
- Monitor and manage access to the premises, ensuring the safety and security of employees, visitors, and the facility. Follow established security protocols and report any suspicious activities or incidents.
- Maintain accurate and up-to-date records of visitors, appointments, and other relevant information using computer systems or manual logs.
- Handle multiple tasks simultaneously, prioritize effectively, and manage time efficiently to ensure smooth front desk operations.
- Communicate effectively and professionally with colleagues, clients, and visitors both verbally and in writing. Provide clear and concise information and instructions as required.
- Team Collaboration: Collaborate with other front desk staff and departments to ensure seamless communication and coordination across the organization.
Job Specification
- Excellent interpersonal and customer service skills, with a friendly and professional demeanor.
- Strong verbal and written communication skills to effectively interact with a diverse range of individuals.
- Exceptional organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.
- Proficient problem-solving skills to handle unforeseen situations and provide appropriate solutions.
- Flexibility and adaptability to work in a fast-paced environment, handle changing priorities, and manage stressful situations.
- Maintain a professional appearance and conduct, adhering to company policies and confidentiality requirements.
This job has been expired
on 2023-06-08
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About Company
Civil Business Complex Pvt. Ltd. located at Kathmandu is hiring dynamic candidates to join the team.
