Receptionist

Job Description

Job Summary:
We are seeking a highly organized and personable Receptionist to join our team. The Receptionist will be the first point of contact for the company, managing front desk operations, handling inquiries, and ensuring a welcoming environment for clients, customers, and visitors.

Key Responsibilities:

• Greet and welcome visitors with a warm and professional demeanor.
• Answer and direct phone calls to the appropriate departments.
• Manage incoming and outgoing mail, including packages and deliveries.
• Schedule appointments and manage meeting room reservations.
• Assist with administrative tasks, such as filing, photocopying, and data entry.
• Maintain the reception area, ensuring it is tidy and presentable.
• Provide general information about the company and its services.
• Assist with onboarding new employees, such as issuing visitor passes and directing them to the appropriate personnel.
• Coordinate travel arrangements and hotel bookings for staff when necessary.
• Support other departments with various administrative tasks as needed.

Job Specification

Qualifications:

• High school diploma or equivalent; additional certification in office management is a plus.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Professional appearance and attitude.
• Ability to manage a busy reception area and perform under pressure.
• Knowledge of phone systems and office equipment (e.g., fax machines, printers).

Working Conditions:

• Full-time position; 9AM to 5PM
• Office environment, with frequent interaction with employees, clients, and visitors.