Client Service Executive (Night Shift)
B & B Soft Tech Kathmandu

Client Service Executive (Night Shift)

  • No. of Openings 30
  • Industry IT & Telecommunication
  • Category Customer Service
  • Job Level Entry Level
  • Salary Nrs. (30K) Monthly
  • Education Level Intermediate (+2)
  • Desired Candidate Both(Female, Male)
  • Expiry date Apr 10, 2025 (8 days left)
  • Vehicle License no
  • Skills Presentation Skills, Listening, Communication, Cold Calling
Job Description

Process applications on behalf of the clients from submission to settlement for our clients in the USA

  • Communicate with other organizations on behalf of the client
  • Provide excellent customer service
  • Enter data with high accuracy, keeping attention to the details daily
  • Maintain constant communication with supervisor
  • Take additional responsibilities as and when required.

 

Job Specification
  • Intermediate (plus2) or more
  • Previous customer service experience is preferred
  • Amazing customer service skills
  • Excellent communication skills, both written and verbal in English
  • Problem-solving skills and solution-focused
  • Exceptional attention to detail and accuracy
  • Excellent time management skills and prioritization of workload
  • Ability to work in odd hours, 7:45 pm - 4:15 am NIGHT SHIFT (9 am – 5 pm) CST
  • Ability to follow instructions and work autonomously to achieve deadlines

What we offer:

  • An international working environment in a start-up setting, and the unique opportunity to learn.
  • Satisfactory salary/ Bonuses.
  • Hands-on experience in working as a team and growing a business
  • Five-day working week (Monday to Friday)

Training + Intern period (Approx 3 months) for Nrs. 22,500 and after the training period, Nrs. 30,000 plus bonuses.

Job location: This position could be worked from home temporarily, but should be done from the office later if required.

Personal Laptop or Desktop with headset and webcam is Required

Job Location: Work From Home