Front Desk Officer

  • No. of Openings 5
  • Industry Education
  • Category Education
  • Location Putalisadak,kathmandu, Kathmandu, Kathmandu District
  • Job Level Junior Level
  • Salary Nrs. 15k-20k Monthly (Negotiable)
  • Education Level Bachelors
  • Desired Candidate Female Only
  • Experience 1 + year
  • Expiry date Apr 16, 2025 (5 days left)
  • Vehicle License no
  • Skills Communication, Punctuality and ability to learn new things, ability to work hard, Ability to stay calm under pressure
Job Description
  • Greeting and Welcoming Visitors
  • Politely greet clients, guests, and visitors.
  • Provide accurate information or direct them to the appropriate person/department.
  • Answering Phone Calls and Emails
  • Respond to incoming calls professionally and redirect them as necessary.
  • Handle inquiries via email or messaging platforms.
  • Managing Appointments and Schedules
  • Book, confirm, and reschedule appointments or meetings.
  • Maintain updated records of all bookings.
  • Maintaining Visitor Logs
  • Record visitor information for security and organizational records.
  • Issue visitor passes if needed.
  • Clerical and Administrative Support
  • File documents, maintain records, and handle data entry.
  • Support administrative staff with routine tasks.
  • Handling Mail and Deliveries
  • Receive, sort, and distribute incoming and outgoing mail or packages.
  • Maintaining Clean and Presentable Reception Area
  • Ensure the front desk and waiting area are tidy and welcoming.
  • Customer Service and Problem Solving
  • Address basic queries, provide company-related information.
  • Handle minor complaints or concerns in a professional manner.
  • Coordination with Internal Staff
  • Relay messages and coordinate communication between departments.
  • Using Office Equipment
  • Operate printers, fax machines, photocopiers, etc.

 

Job Specification
  • Bachelor's degree
  • Additional training or certification in document management is a plus.
  • 6 months -1 years of experience in documentation in consultancy.
  • Proficiency in MS Office
  • Strong attention to detail and accuracy.
  • Good organizational and time management skills.
  • Effective written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Ability to handle confidential information securely.
  • Strong problem-solving skills and adaptability.
  • Willingness to stay updated on documentation trends and best practices.