Front Desk Officer
- No. of Openings 4
- Industry Consultancy Services
- Category Service Provider
- Location Baneshwor, Kathmandu District
- Job Level Junior Level
- Salary Nrs. 15k Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Female Only
- Experience Fresher
- Expiry date Sep 08, 2024 (Expired)
- Vehicle License No
- Skills Basic Computer, Communication skills, Discipline
Job Description
Position Overview: AR Education Consultancy Pvt. Ltd. is seeking a personable and organized Front Desk Officer to be the first point of contact for our clients, students, and visitors. This role is crucial in creating a welcoming atmosphere and ensuring smooth daily operations within our consultancy. The Front Desk Officer will handle a variety of tasks, including greeting visitors, managing phone calls, scheduling appointments, and providing general administrative support.
Key Responsibilities:
- Greet and welcome clients, students, and visitors with a friendly and professional demeanor, ensuring a positive first impression.
- Answer and direct phone calls to the appropriate departments, taking messages when necessary.
- Manage the front desk area by maintaining a neat and organized workspace.
- Schedule and coordinate appointments, ensuring accurate and timely communication with clients and staff.
- Handle inquiries from clients and visitors, providing accurate information about our services and programs.
- Assist with general administrative tasks, such as filing, data entry, and handling mail.
- Maintain security by following procedures, monitoring the visitor logbook, and issuing visitor badges as needed.
- Coordinate with various departments to ensure smooth operations and effective communication across the team.
- Assist in organizing and coordinating meetings, events, and other office activities.
- Perform other duties as assigned to support the overall function of the consultancy.
Job Specification
- Previous experience in a front desk, receptionist, or customer service role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office equipment.
- Strong verbal and written communication skills with a customer-focused attitude.
- Excellent organizational and multitasking abilities, with attention to detail.
- Ability to handle sensitive information with confidentiality and professionalism.
- Friendly, approachable, and able to maintain a calm demeanor in a busy environment.
- Ability to work independently as well as part of a team.
About Company
At our education consultancy, we understand that every individual possesses unique aspirations, talents, and learning styles. Our mission is to empower students and their families to make informed decisions about their educational journey, ensuring they reach their full potential and achieve their academic and career goals.