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Customer Service Representative for an A Class Commercial Bank (Female)
- No. of Openings 10
- Industry Business Process Outsourcing (BPO)
- Category Bank/Financial Institution
- Location Tinkune & Chabahil, Kathmandu District
- Job Level Entry Level
- Salary NRS (15k-20k) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Female Only
- Experience Fresher
- Expiry date Nov 28, 2024 (7 days left)
- Vehicle License No
- Skills Sales and Marketing, Customer Service, Communication skills, Teamwork (e.g.: cooperative, supportive), Strong interpersonal skills
Job Description
- Work closely with sales, marketing, and customer service teams to ensure seamless handoffs and a consistent customer experience throughout the sales journey.
- Analyze and optimize the sales process to ensure efficiency, consistency, and alignment with business goals.
- Stay up-to-date with industry trends and best practices in sales process management. Continuously seek opportunities to enhance the sales process and drive business growth.
- Updates customer records in the system, including notes about interactions.
- Pitches ideas for improving customer care.
- Creates and maintains reports about customer interactions.
Job Specification
- Previous experience in customer service or sales.
- Strong communication skills, both verbal and written.
- Excellent problem-solving and analytical skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to work independently and manage multiple tasks simultaneously.
Note: Freshers are highly encouraged to apply.
About Company
Annapurna Business consulting is a leading Business Process Outsourcing (BPO) company dedicated to delivering exceptional customer experiences and...
Annapurna Business consulting is a leading Business Process Outsourcing (BPO) company dedicated to delivering exceptional customer experiences and operational efficiencies. With a global presence and a team of highly skilled professionals, we provide end-to-end outsourcing solutions tailored to meet the unique needs of businesses across various industries.