Call Support Assistant
- No. of Openings 100
- Industry Education
- Category Service Provider
- Location Durbarmarg, Kathmandu District
- Job Level Entry Level
- Salary 15k-17k
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date Dec 22, 2024 (Expired)
- Vehicle License No
- Skills Communication skills
Job Description
Responsibilities:
- Responding to customer queries in a timely and accurate way, via phone, email or chat.
- Identifying customer needs and helping customers use specific features.
- Inform customers about new and existing features and functionalities.
- Follow up with customers to update about new packages.
- Gather customer feedback and share with concerned department.
- Assist in training junior Customer Support Representatives.
- Other duties as assigned.
Job Specification
Specifications:
- Freshers can apply.
- Fluent communication in both Nepali and English.
- High school diploma or equivalent (additional education or certifications in business administration or related fields are a plus).
- Proficiency in Excel & Google Sheets.
- Convincing skills and patience.
- Must be detail oriented.
- Good written and verbal communication.
- Must be adaptable for the morning, day, and evening shifts.
- Note: Must have own Laptop
This job has been expired
on 2024-12-22
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About Company
Ambition Guru Nepal Pvt. Ltd.' is an AI-driven ed-tech platform that guides learners to be the best at any...
Ambition Guru Nepal Pvt. Ltd.' is an AI-driven ed-tech platform that guides learners to be the best at anything they desire. We aspire and motivate students of any age group in every possible way to achieve their innate potential. We strive to create a pedagogical structure that provides students with a comprehensive and accessible learning experience online.