Account Manager (Sales)

  • No. of Openings 1
  • Industry Transportation
  • Category Accounting
  • Location Kathmandu District
  • Job Level Mid Level
  • Salary Monthly
  • Education Level Bachelors
  • Desired Candidate Both(Female, Male)
  • Experience 2 + years
  • Expiry date Mar 06, 2025 (13 days left)
  • Vehicle License no
  • Skills Proficiency in Sales, Aftersales Management, Analysis/analyzing, Reporting
Job Description
  • Take ownership of building, maintaining, and expanding customer relationships with other key stakeholders, ensuring high customer satisfaction.
  • Develop and expand business in the related account to continuously generate revenue and enhance profitability of the company.
  • Sales operation of the account by creating business opportunities, delivering E2E and Lead-to-Cash
  • Exceed KPI given for the account.
  • Handle marketing promotion activities, e.g.; connecting presentation, organization of business activities and to support in brand building and maintain the level of customer satisfaction.
  • Resolve the Business related issues, suitable solution resolution and co-ordination with Customer till closure.
  • Collect and understand Market information analysis and reporting to the Management.
  • Support and co-ordinate with different internal departments e.g.; marketing , project, etc. team to make the solution acceptable to customer.
  • Government Bidding process, contract negotiation, project implementation and commercial collection.
  • Customer issue resolution and coordination till closure.
  • Customer/Competitor/Market information, analysis and reporting.
  • Provide essential administrative and operational support to the sales team and maintaining customer relationship.
  • Act as a liaison between customers and the sales team, responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and problem-solving.
  • Generate and maintain sales reports, including sales forecasts, pipeline analysis, and performance metrics. Use data analysis to provide insights to the sales team and management for informed decision-making.
Job Specification
  • Bachelors Degree
  • Minimum 2 to 3 years experience in sales (preferably in ISP, telecommunications, tech based company)