Position: Operator
- No. of Openings 25
- Industry Other
- Category General Mgmt. / Administration
- Location Soltimode, Lalitpur, Bhaktapur, Balaju, Gopikrishna, Naxal, Kathmandu District
- Job Level Entry Level
- Salary NRS (15k-20k) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date Oct 22, 2024 (33 days left)
- Vehicle License No
- Skills Communication, Flexibility (e.g.: adaptability, willing to change)
Job Description
- Inbound processing of physical packages into the system and subsequent transfer to the sorting center.
- Handling failed delivery packages, communicating with sellers, and acknowledging receipt.
- Providing excellent customer and seller service by addressing inquiries and complaints according to Daraz SOPs.
- Effective communication through email and complaint generation as needed.
- Managing challenging customer and seller interactions using strong interpersonal skills.
- Handling after-sales processes for walk-in customers, including returns and refunds.
Job Specification
- Strong reading and writing abilities for accurate documentation.
- Proficiency in computer operations and relevant warehouse management software.
- Ability to effectively use smartphones for communication and operational tasks.
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