Customer Service Representative
Basic Information
- No. of Openings 1
- Job Category Others
- Job Location Gattaghar, Bhaktapur,
- Salary Negotiable
- Education Level Intermediate
- Province Province No. 3
- Desired Candidate Both(Male, Female)
- Experience 3 years
- Expiry date 2022-05-28
- Skills Analytical, Communication skills, Negotiation, Customer Service
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
What We Offer
We offer competitive remunerative and a comprehensive benefits package.
Job Specification
Qualification Required : 10+2, Bachelor's degree
Key Skills : Strong negotiationExcellent analyticalorganizational skillsCommunication Skills dCustomer Service
Prefered Age Range : Not Available
Cover Letter : Not Required
Functional Area : ITES / BPO / KPO / Customer Service / Operations