Position: Senior Tele Marketing Officer (Premium Job)
- No. of Openings 1
- Category Customer Service
- Job Location 1
- Job Level Entry Level
- Salary Negotiable
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date May 30, 2022 (Expired)
Job Description
- Cold call and answer incoming calls from potential students.
- Use scripts to provide information about college courses, prices etc. and the offers if any.
- Make outbound calls to recruit prospective students from the point of inquiry to enrollment.
- Ask pertinent questions to understand the student’s requirements.
- Work toward making more completed calls or over 100 attempted calls with prospective students and writing thorough notes for the admissions counselors.
- Follow up with any situations that may require additional information.
- Seek to consistently expand knowledge of University academic and extracurricular programmes to be able to counsel students within their area of interest and provide correct information regarding such areas.
- Utilising the college’s CRM in support of a quality prospective student experience.
- Creating and maintaining accurate records for all interactions with potential students.
- Strong customer service skills and an understanding of customer service concepts.
- Deal with complaints or doubts to safeguard the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and record useful information.
Job Specification
- Bachelor's or Master's degree in relevant field.
- Proven 1-2 years of experience as a telemarketer or similar sales/customer service role.
- Working knowledge of relevant computer programmes (e.g. CRM software) and telephone systems.
- Excels at customer service.
- Excellent command of English (Both written and spoken)
- Excellent communication and presentation skills.
- Uses phone etiquette best practices.
- Skilled in negotiation and dealing with complaints.
- Persistent and results-oriented.
- Patient and able to handle customer rejection.
- Strong persuasion skills and computer skills.
- Time management skills and ability to work under pressure.
- Honesty, integrity, reliability and the ability to maintain confidentiality.
Apply Instruction
If you are interested you can also send your CV at [email protected]
This job has been expired
on 2022-05-30
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About Company
The only college in Nepal that offers business, management, hotel management & IT degrees from a consistently high-ranked UK university. Come learn ...
The only college in Nepal that offers business, management, hotel management & IT degrees from a consistently high-ranked UK university. Come learn from a mixture of the best international and local lecturers.