Retail Customer Account Assistant (For our Client: Worldlink Communications Ltd.)
Infotech Services
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Infotech Services

Jawalakhel, Lalitpur

About Us

Infotech Services Pvt. Ltd. is an complete Human Resource consulting firm operating since 2008, which offers quality services in the field of human resource to different organizations and Job seekers.

Retail Customer Account Assistant (For our Client: Worldlink Communications Ltd.)

Basic Information

  • No. of Openings 1
  • Job Category Marketing / Advertising / Customer Service
  • Job Location Lalitpur District , Lalitpur -HeadOffice, Jawalakhel
  • Job Level Entry Level
  • Salary Negotiable
  • Education Level Bachelors (Intermediate Completed or Bachelor's Running)
  • Desired Candidate Both(Female, Male)
  • Experience Fresher
  • Expiry date 2022-12-09
  • Skills Communication skills, Positive attitude (e.g.: optimism, confident), Problem Solving, Able to work flexible schedule, Customer Service

Job Description

  • Handing inbound calls of customers
  • Open TT to concern team (Follow up, Customer Account and Support)
  • Maintain Churn
  • Perform all other tasks as assigned by Supervisor as on when required
  • Should be flexible with working on shifts
  • Handing inbound calls of customers
  • Open TT to concern team (Follow up, Customer Account and Support)
  • Maintain Churn
  • Perform all other tasks as assigned by Supervisor as on when required
  • Should be flexible with working on shifts.

Job Specification

  • Minimum +2 completed or Bachelors’ Degree in any discipline
  • Excellent communication skills both in English and Nepali
  • Should have good speaking manner and communications skill, polite and pleasing personality.
  • Must be interested to deal with customers.
  • Willing to work cross functionally as per requirement.
  • Should be flexible to duty hours and highly empathetic.
  • Should be able to work under pressure•