Mercy Corps

Sanepa Chowk, Lalitpur

About Us

Mercy Corps is an international, non-governmental humanitarian relief and development agency that exists to alleviate suffering, poverty and oppression by helping people to build secure, productive and just communities. ...

Mercy Corps is an international, non-governmental humanitarian relief and development agency that exists to alleviate suffering, poverty and oppression by helping people to build secure, productive and just communities. Mercy Corps was established in 1979, and has headquarters in the USA and UK. Since 1979, Mercy Corps has worked in over 100 countries. Mercy Corps currently works in 41 countries around the world and improving the lives of 19 million people. The agency focuses on countries in transition, where countries are in the midst of - or recovering from - conflict, economic collapse, or disaster; Mercy Corps sees these crisis situations as moments of opportunity to go beyond traditional boundaries of relief and catalyze lasting change. Globally, Mercy Corps implements programs in a range of sectors, including: agriculture & food security; market development; emergency response; disaster risk reduction; climate change; health; conflict management; youth engagement; and, community mobilization/ governance.

Information Management Officer

Basic Information

  • Job Category NGO/INGO/Social/Develop.Projects
  • Job Location Lumbini
  • Education Level Bachelors (Bachelor’s in information technology/Computer Science/Social Science)
  • Expiry date 2022-05-18

Job Description

General Position Summary
The Information Management Officer will work closely with the provincial cluster coordinator and support information management for the Lumbini education provincial cluster at all levels.

Essential Job Responsibilities
The specific duties and responsibilities of the Information Management Officer includes the following points primarily, but is not limited to the following:

  • Work closely with provincial cluster coordinator and support to develop monitoring tools for provincial and local level coordination and maintain training database of the province and local educational clusters.
  • Develop tools/templates and maintain a disaggregated database of attendance of coordination meetings/workshops, meeting minutes and establish a system of reporting in cluster structure.
  • Take the lead to establish provincial educational portal in coordination with federal educational cluster.
  • Support expertise to analyse provincial and local level data (learning loss) to support ERO and CEHRD for comprehensive assessment of learning loss.
  • Maintain database of activities such as psychosocial support, children received telephone-based support, parenting education and stock piling of self-learning materials of provinces disaggregated by gender, sex and vulnerability wherever applicable.
  • Analyse EMIS and contingency plan data to identify children at risk and support LGs to include such children in the Welcome to school campaign and maintain capacity development database at provincial level on such targeted interventions
  • Strengthen data and information management (IM) within the provincial education cluster at all levels.
    This involves collecting data during an emergency (as per need), regular monitoring of school status within the province, maintenance of the established system for tracking data on district and local level clusters
  • Work closely with DRR Section Information management officer and UNCT Cluster Information Management officer and other relevant cluster IMOs (especially WASH, Protection) to maintain, update and verify data and information in the 4 W (Who, What, Where, for Whom) and producing regular 3W analysis products (including maps)
  • Training partners and government officials on Information Management tools and processes
  • Work with the provincial and local education departments and sections to support and strengthen the EMIS system about emergency preparedness and response
  • Contribute on information management on COVID 19 related preparedness and response actions
  • Provide technical support to the Local level education cluster on strengthen data and information management (IM)
  • Perform other duties as assigned

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.


  • Mercy Corps as a humanitarian agency is expected to respond as and when crisis and humanitarian situation engulfs. As an MC employee all staff are expected to be part of humanitarian and emergency response in addition to their regular roles and responsibilities.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Conduct themselves both professionally and personally in such a manner as to bring credit to Mercy Corps and not to jeopardize its humanitarian mission.
  • Other duties as assigned by their supervisor and or Country Director.

Supervisory Responsibility
Reports Directly to: Project Manager

Works Directly with: Sr. MEL Officer, Provincial Cluster Coordinator

Job Specification

Knowledge and Experience

  • Bachelor’s in information technology/Computer Science/Social Science
  • 1-3 years of experience in data management or relevant field
  • Excellent documentation and information management skill.
  • Competent in English and Nepali typing.
  • Awareness of the needs and related project considerations for the project participants
  • Established the ability to manage and communicate effectively with team members of varied work styles.
  • Demonstrated flexibility and creativity in planning and problem-solving.
  • Proven ability to learn quickly, lead a project to achieve stated results and objectives.
  • Experience working with governments, civil society, national and international organizations preferred
  • Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
  • Ability to effectively represent Mercy Corps and its interests to key stakeholders.
  • Ability to work effectively with an ethnically diverse team in a sensitive environment.

Success Factors
A demonstrated ability to work quickly and accurately, meet deadlines and process information in support of changing program activities is necessary. In order to succeed, the Information Management Officer will need demonstrate a good coordination skill and team work as they will be representing Mercy Corps in the provincial level serving as a technical assistance for the provincial government. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

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