About Us
With a history of over 30 years, Barahi Hospitality & Leisure is proud to announce its soon-to-open property in the heart of Kathmandu. Hotel Barahi Kathmandu is looking for enthusiastic, self-motivated individuals for the following posts
Guest Relation Executive
Basic Information
- No. of Openings 1
- Job Category Hospitality
- Job Location Kathmandu District , Kathmandu -Keshar Mahal
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelors (Hotel Management)
- Desired Candidate Female Only
- Experience 1 year
- Expiry date 2023-03-30
- Skills Counseling, Administrative, Analytical, Sales and Marketing, English Typing and Speaking, Team Management, Management
Job Description
- Welcome guests during check-in and giving a farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities etc.
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
- Maintain up-to date information on room rates, current promotions, offers and packages
- Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Co-ordinate with housekeeping for clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashier activities as and when required.
- Maintain guest lockers for safe custody.
- Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Follow the house rules and policies laid down by the management.
Job Specification
- Education Level: Bachleors
- Work Experience: 1 year in same post
This job has been expired
on 2023-03-30
