Front Office Executives
Hotel Barahi Pvt. Ltd.

Position: Front Office Executives (Premium Job)

  • No. of Openings 4
  • Category Hospitality
  • Job Location Keshar Mahal, Kathmandu, Kathmandu District
  • Job Level Junior Level
  • Salary Negotiable
  • Education Level Bachelors (Hotel Management)
  • Desired Candidate Both(Female, Male)
  • Experience 1 + year
  • Expiry date Mar 30, 2023 (Expired)
Job Description
  • Greets, registers, and assigns rooms to guests.
  • Responsible for proper key control and other security measures.
  • Answers telephone in absence of telephone operator.
  • Answers inquiries pertaining to hotel services, registration of guests,dining, entertainment, and travel directions.
  • Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
  • Computes bill, collects payment, and makes change for guests.
  • Makes and confirms reservations.
  • Posts charges such as room, food, liquor, or telephone, to guest folio.
  • Makes restaurant, transportation, or entertainment reservations for guests deposits guests’ valuables in hotel safe or safe deposit box.
  • Checks out guests and inquires about their stay.
  • Promotes and supports Brand Voice and Brand initiatives.
  • Actively builds awareness of the Brand to guests.
  • Provides and ensures high-quality guest relations.
  • Receives and resolves guest complaints in a manner consistent with company policy.
  • Makes Manager on Duty aware of any guest complaints.
  • Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
  • Confers and cooperates with other departments as needed to ensure coordination of activities.
  • Works toward a 90% walk-in conversion rate goal.
  • Ensures Inn compliance of all company policies and procedures.
  • Adheres to all safety procedures and informs management of any unsafe conditions.
  • Attends meetings and training as requested.
  • Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
  • Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
  • Co-ordinating with various departments as per enquires
Job Specification
  • Education level: Bachelors
  • Work Experience: 1.5 years in same post.
This job has been expired on 2023-03-30
Share:  
About Company
With a history of over 30 years, Barahi Hospitality & Leisure is proud to announce its soon-to-open property in the heart of Kathmandu. Hotel Barahi ...

With a history of over 30 years, Barahi Hospitality & Leisure is proud to announce its soon-to-open property in the heart of Kathmandu. Hotel Barahi Kathmandu is looking for enthusiastic, self-motivated individuals for the following posts

Read More Read Less