About Us
With a history of over 30 years, Barahi Hospitality & Leisure is proud to announce its soon-to-open property in the heart of Kathmandu. Hotel Barahi Kathmandu is looking for enthusiastic, self-motivated individuals for the following posts
Front Office Executives
Basic Information
- No. of Openings 4
- Job Category Hospitality
- Job Location Kathmandu District , Kathmandu -Keshar Mahal
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelors (Hotel Management)
- Desired Candidate Both(Female, Male)
- Experience 1 year
- Expiry date 2023-03-30
- Skills Accounting, Analytical, Sales and Marketing, Nepali Typing, English Typing and Speaking, Computer skills, Management
Job Description
- Greets, registers, and assigns rooms to guests.
- Responsible for proper key control and other security measures.
- Answers telephone in absence of telephone operator.
- Answers inquiries pertaining to hotel services, registration of guests,dining, entertainment, and travel directions.
- Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
- Computes bill, collects payment, and makes change for guests.
- Makes and confirms reservations.
- Posts charges such as room, food, liquor, or telephone, to guest folio.
- Makes restaurant, transportation, or entertainment reservations for guests deposits guests’ valuables in hotel safe or safe deposit box.
- Checks out guests and inquires about their stay.
- Promotes and supports Brand Voice and Brand initiatives.
- Actively builds awareness of the Brand to guests.
- Provides and ensures high-quality guest relations.
- Receives and resolves guest complaints in a manner consistent with company policy.
- Makes Manager on Duty aware of any guest complaints.
- Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
- Confers and cooperates with other departments as needed to ensure coordination of activities.
- Works toward a 90% walk-in conversion rate goal.
- Ensures Inn compliance of all company policies and procedures.
- Adheres to all safety procedures and informs management of any unsafe conditions.
- Attends meetings and training as requested.
- Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
- Co-ordinating with various departments as per enquires
Job Specification
- Education level: Bachelors
- Work Experience: 1.5 years in same post.
This job has been expired
on 2023-03-30
