Front Desk Manager
Basic Information
- No. of Openings 1
- Job Category Secretarial / Front Office / Data Entry
- Job Location Kathmandu District Thamel
- Job Level Senior Level
- Salary NRS (25,000-30,000) Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 years
- Expiry date 2022-08-17
- Skills Computer skills, Management , Communication skills, Teamwork, Flexibility, Problem Solving, Interpersonal, Customer Service
Job Description
- Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction.
- Ensuring they provide excellent guest services and enforce hotel policies.
- Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints.
- Handle the front desk budget and order office supplies as needed.
- Compile occupancy reports and financial information for the general manager.
Job Specification
- High school diploma or equivalent certification required.
- At least 2 years of work experience in office management as a front desk supervisor, assistant front office manager, or similar position in the hospitality industry.
- Strong knowledge of general hotel industry practices and policies.
- Possess excellent management skills, communication skills, and multitasking skills.
- Proficient bookkeeping skills, including experience with Microsoft Word and Excel strongly desired.
