About Us
Alpha Beta Theta Technologies is an IT services and consulting business. Our purpose is to support our clients to achieve better solutions and outcomes. We are committed to making our clients’ work simpler by providing a wide range of specialized services like web development, software development and IT consulting.
Customer Service Representative
Basic Information
- No. of Openings 1
- Job Category General Mgmt. / Administration / Operations
- Job Location Kathmandu
- Job Level Mid Level
- Job Type Full Time Evening Shift
- Salary Negotiable
- Education Level Bachelors (Running)
- Desired Candidate Female Only
- Experience 2 years
- Expiry date 2023-03-28
- Skills Administrative, Communication skills, Time Management, Teamwork
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
Job Specification
- Able to speak fluent english.
- Ability to stay calm.
- Comfortable using computers.
- Experience working with customer support.
- Strong Interpersonal skills.
- Strong verbal communicator.
Note: Night Shift Only (8:15 PM - 5: 15 AM)
Five days working week (Monday to Friday)