Position: Client Relationship Officer - Night Shift ( Female ) (Premium Job)

Job Description

• Build relationships with key employees among customers
• Create plans to address clients’ business needs
• Advise clients on creating profitable processes
• Schedule regular meetings with customers to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate
• Help sales team up-sell or cross-sell services and products
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain customers
• Set sales and revenue targets and work diligently to meet them
• Collaborate with internal teams to address customers’ need

Job Specification

• Bachelor’s Degree with relevant work experience of minimum 1 year in related field. Fresher with proficient spoken English are encouraged to apply.
• Excellent interpersonal and Communication Skills
• Background in customer service; industry knowledge is a plus
• Proficient in MS Office
• Proficiency in English Language
• A customer-oriented attitude
• Problem-solving aptitude
• Ability to work well with a team.

Note: 
Night Shift Only 
Working hour: 9hours ( 7:45 PM to 4:45 AM-NIGHT SHIFT ) 
Female candidates only