Manager - Customer Helpdesk
Administrator

NIC ASIA Bank

About Us

NIC ASIA Bank

Manager - Customer Helpdesk

Basic Information

  • No. of Openings 1
  • Job Category Banking / Insurance / Financial Services
  • Job Location Kathmandu District Nepal
  • Job Level Mid Level
  • Salary Negotiable
  • Education Level Bachelors
  • Desired Candidate Both(Male, Female)
  • Experience 5 years
  • Expiry date 2022-08-17

Job Description

NIC ASIA Bank
Manager - Customer Helpdesk (Senior Officer/Assistant Manager/Deputy Manager)

Job Profile:
At NIC ASIA Bank, Manager Customer Helpdesk is the Experience Enable who supervises the moderation of customer experience with the Bank. The aspirant shall ensure necessary technical assistance and other support to the customers and play a pivotal role for impeccably implementing the zero-tolerance culture regarding the customer concerns/queries/ grievance management Manager Customer Helpdesk aspirant is expected to act as the Carrier and Champion of the Bank's Vision, Mission and overall 10x Drive thus truly illustrating that "Impossible is a myth  “अठोटको अगाडी हर लक्ष्य सम्भव छ"

 Minimum Eligibility
The aspirant should have a minimum bachelor's degree in any discipline with minimum of 5 years' experience in related areas and age should not exceed 40 years as on date of application for Officer level. The aspirant should have a minimum bachelor's degree in any discipline with minimum of 10 years' experience in related area or master's degree in any discipline with minimum of 5 years' experience in related area and age should not exceed 50 years as on date of application for Assistant Manager and above level.

Key Consideration
At NIC ASIA Bank, speed and scale are at paramount spotlight. We aspire to be both the first mover as well as the fast mover. Hence, the Branch Manager aspirant is expected to possess tremendous hunger for transformation, passion for excellence and ritualistic agility, iron determination and a great learner's mind. For the rest of the matters, we shall incubate you.