Position: Front Office Receptionist (Hot Job)
- No. of Openings 1
- Category Hospitality
- Job Location 1
- Job Level Entry Level
- Job Type Contract
- Salary Negotiable
- Education Level +2
- Experience 1 year
- Expiry date Nov 15, 2016 (Expired)
Job Description
- This job involves the general check-in/check-out duties, attending to the phone, answering guest queries, coordinating with the housekeeping department, general security of the property and guests and to maintain a high level of customer service for all guests
- The applicant will be provided with formal training in the hotel in order to familiarise with the hotel's operational standards and procedures
- The receptionist is to receive reservations for accommodation and ensure that these reservations have been updated in the computer
- Ensure a smooth and efficient checkin/out process, finalise guests' bills and issue receipts upon payment
- Perform cashier duties, perform opening and closing checks
- Perform general secretarial duties, such as preparing correspondence and attending to a switchboard (telephone)
- Ensure that the guests needs are attended to while maintaining a high level of professionalism and customer service.
- The applicant would be required to relocate for a short duration to the franchise/partner hotel in order to train and provide assistance in setting up the new hotel franchise
- The applicant will work closely in a team and will be assisted by an operation manager and the Brand's Chief Executive
Job Specification
- Excellent communication skills
- Good telephonic manner
- Must also possess basic computer skills
- Any previous experience in team building and conducting training is a plus.
- Applicant should have minimum Diploma Qualification. Education background in Hospitality and Tourism with prior working experience is a plus
- The applicant must also possess basic computer skills
- Any previous experience in team building and conducting training is a plus
This job has been expired
on 2016-11-15
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About Company
Hotel Nana is one of the leading budget hotel chains in Nepal. From its beginning in 1992 in Thamel, it has flourished into one of the most reliable ...
Hotel Nana is one of the leading budget hotel chains in Nepal. From its beginning in 1992 in Thamel, it has flourished into one of the most reliable choices for travelers from all walks of life. Our strong focus on comfort and guest satisfaction has kept us continuously striving to better ourselves. Conveniently located at the heart of Thamel, Hotel Nana Thamel is prefect for anyone looking for affordable accommodation at the center of the best Kathmandu has to offer.
